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  • Rocket Mortgage was running an active anti-HELOC attack campaign with zero counter-messaging from Better, and Better's own top Meta hooks were sentence fragments next to competitors' full value propositions.

  • Mapping the gap systematically, across search (SERP, SEMrush) and Meta (Foreplay crawls), could turn a one-off creative refresh into a repeatable, testable messaging framework.

  • Audited Better against Rocket, SoFi, Figure, LendingTree, and LoanDepot, then built the findings into a heuristic framework and put it to work: a Google Search copy overhaul at volume, Better's first ChatGPT/OpenAI ad launch, and a HELOC creative batch built to close the exact gaps the audit found.

  • Surfaced a live competitive attack Better had no defense against, a 7-10x volume gap, and a 3x video-format gap, turned into a ready-to-test hook bank within days and folded directly into the creative batch the client approved same-day.

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